Mysterious disasters have begun the once thriving fantasy land. Natural disasters and diseases trouble the population. A group of villagers was sent to seek the assistance of the reclusive wizard Astrix - but it has never returned. A new group is sent, led by the young carpenter Bergon, who is accompanied by the wizard Praxix, the healer Esher, and the true protagonist of the game - a merchant named Tag.
Despite its "RPG-like" premise and the player's control of a party of four characters with unique powers, Journey: The Quest Begins is a puzzle-solving adventure game without role-playing elements. Unlike most Infocom games of the time, no typing is required in this game; the interface provides the player with a multiple choice of actions that the player selects in order to make the story progress. The game has plenty of text and detailed interaction possibilities. Using the abilities of the four controlled characters is often required to solve the puzzles.